What you’ll learn:
Types of organisations and business success – explore how different types of organisations measure success against a mission, values, KPIs and objectives
How to achieve success – delve into project approaches, continuous improvement techniques and the role of stakeholders to make things happen
Relationships with customers – learn how understanding internal and external customer needs and managing reputation is crucial to achieving organisation goals
Course overview
Course content
Types of organisations including their missions and values, the proposition, business objectives and KPIs
Project approaches and continuous improvement techniques
The role and needs of stakeholders – including understanding internal and external customers
Maintaining an organisation’s reputation
Earn a digital badge upon completion
Set up a BCS account to access the course
This course examines how business success hinges on its alignment to its organisational strategy. We will discuss how business architecture can help lead business advancement from within including how businesses can bring their team along with them.
This course is aimed at those who want to find out more about crafting a successful business strategy and architecture – either people who are first-time managers of digital teams, or aspiring to move into this role.
Give your career a BOOST in 2025
15% off all courses | 25% off for BCS members.
Valid 6-31 Jan. Discount applied automatically at checkout.
